: Always download firmware from the Sony support site that matches your TV's original purchase region (e.g., Malaysian models should use the Asia Pacific site) [3]. Soft Reset
While official download links may be removed from some regional sites, you can still check your TV's status: Drivers and Software updates for KDL-43W800C | Sony SG firmware sony 43w800c
: These updates typically include the consolidation of media apps (Video, Album, and Music) into a single Media Player app, support for HEVC 100/120Hz via USB, and a redesigned Settings menu [2]. : Always download firmware from the Sony support