| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | | Wrong IP address or DVR is offline | Ensure both DVR and PC are on same router. Reboot DVR. | | Video is Black/No Signal | Incorrect decoding format | In Device Settings, change the "Decode Mode" to Software Decode. | | Software crashes on launch | Corrupted config file | Navigate to %appdata%\ZicomCMS and delete the config.ini file. Reinstall. | | Cannot hear audio | Audio is disabled | Right-click camera → Audio → Enable Audio Capture (requires supported mic). | | P2P fails to connect | Firewall blocking port 8000 | Add Zicom CMS to Windows Firewall exceptions (TCP/UDP 8000, 9000). |
Go to → Record . Change the default save path from the C: drive to a D: or E: drive with more space. Set the maximum file size (e.g., 500MB per clip) to prevent corruption. zicom dvr software for pc
Once your Zicom DVR software for PC is connected, you should tweak these settings for optimal performance. | Problem | Likely Cause | Solution |
That is where comes in.