In SEPM 14, the resetpass.bat file is typically included in the installation folder, though some later versions may require you to contact Broadcom Support to obtain it if it is missing. 1. Locate the Reset Tool
(extract the ISO/setup files)
Inside the bin folder, you will find:
Visit Broadcom’s official SEP documentation portal or post in the r/Symantec community with your specific SEPM version and error logs. In SEPM 14, the resetpass
If you cannot locate the file from your own installation, open a support ticket with Broadcom. For immediate access, you can also restore the SEPM database from backup or reinstall SEPM and re-import your policies (if you have backups). If you cannot locate the file from your
To download the resetpass.bat script, administrators can visit the Symantec website and follow these steps: techdocs
link on the login screen, which sends a reset link to the configured administrator email address. techdocs.broadcom.com Official Recovery Methods for SEPM 14 Forgot Password Link : On the management server login screen, click Forgot your password?