Osticket Plugins List Jun 2026

If you are using the self-hosted version of osTicket, installing plugins is generally a straightforward process:

| Plugin Name | Description | Key Feature | |-------------|-------------|--------------| | | CSAT after ticket close | Custom questions, NPS | | Knowledge Base Link | Auto-suggest articles to users | Click tracking | | Portal Branding | Custom CSS/JS for client portal | No core file changes | osticket plugins list

Plugins can transform osTicket from a simple ticketing app into a full-featured service desk, but they must be chosen and managed carefully. Prioritize maintained, well-documented plugins; test in staging; enforce security best practices; and keep both core and plugins updated. For a starting set, consider authentication (LDAP/SSO), automation (auto-assignment, SLA), integrations (chat/telephony/CRM), and reporting enhancements. If you are using the self-hosted version of

Enables authentication via third-party providers (Google, Microsoft). Authentication :: CAS: Supports Central Authentication Service. Authentication :: HTTP Pass-Through: Allows web server-level authentication. Storage :: Attachments in Amazon S3: Storage :: Attachments in Amazon S3: For teams

For teams with unique requirements, these plugins offer specific professional features.