"I’m calling off the consultants for an hour," she said. "Get the department heads. We’re trying something different."

After a particularly brutal quarterly review where she realized her top talent was leaving, Elena began to study Goleman’s four domains of emotional intelligence :

El libro original se titula "El líder resonante crea más: El poder de la inteligencia emocional" (Título original: Primal Leadership ). Puedes adquirirlo en: