: Turn the machine off, unplug it from the power source for roughly 60 seconds, and then restart it to see if the error clears. Service Mode Reset : If the error persists, technicians often perform an
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If the error persists, the fuser pressure motor or the fuser unit itself may need replacement. : Turn the machine off, unplug it from
In simpler terms, the printer is signaling that the lifting mechanism responsible for raising paper from a specific tray (often Tray 2 or Tray 3) has failed to reach the correct height or has jammed during the lifting process. The machine's sensors detect a discrepancy between the motor's movement and the actual position of the paper stack. While this sounds like a straightforward mechanical failure, the occurrence of this code on "new" machines highlights issues regarding quality control and shipping. In simpler terms, the printer is signaling that
: The drawer connector of the fusing unit may not be correctly connected to the machine.