Kerio Control Offline: License File [work]

Unlocking Your Network Security: A Guide to Kerio Control Offline License Files

| Failure Symptom | Root Cause | Fix | |----------------|------------|-----| | “Invalid Hardware ID” | You changed a disk, NIC, or motherboard. Offline licenses are hardware-locked. | Re-run the .req export and generate a new .lic file. You may need to request a license re-host from support. | | “License File Corrupted” | The .lic was opened/modified in a text editor (even viewing can break line endings). | Regenerate the file. Never edit a .lic manually. | | “Time Mismatch” | The firewall’s system clock differs from GFI’s signing server by >5 minutes (common in NTP-less air gaps). | Manually set the correct date/time via CLI or local console before applying license. | | “License Revoked” | GFI voided the license (e.g., chargeback). Since no online check occurs, the firewall continues working until reboot or manual check. | You must manually re-apply a new .lic . Offline systems do not auto-revoke. | Kerio Control Offline License File

When using an offline license, some diagnostic and support tools that rely on online health checks may be unavailable. Always keep a backup of your current license file. Unlocking Your Network Security: A Guide to Kerio

Once installed, navigate to the . The red "Unlicensed" warning banner should disappear. The "Expiration date" should reflect your purchase period. You may need to request a license re-host from support

If your appliance is in a restricted environment, you must first generate the file from a machine with internet access: Visit the Registration Portal : Go to the official Kerio Product Registration page Enter License Details : Provide your purchased Server License Number and complete the CAPTCHA. Confirm Information