Restart your computer; Windows should attempt to automatically reinstall the most compatible driver upon reboot. Microsoft Learn for your exact laptop model?

Find the device path:

being installed first. If the fix doesn't stick, ensure the Common Driver is updated, then restart and try installing the Miscellaneous driver again. 💡 Pro Tip for Older Models

and point to the folder where you extracted the Update Catalog files. HP Support Community 4. Reinstall Existing Drivers If the driver is already installed but not working: Right-click the device in Device Manager and select Uninstall device

Download and run the .exe file. Restart your computer after installation. 3. Force Manual Identification